Payment:

Paypal or Credit/Debit card via Paypal

Other Payment Methods: Money Order Or Cashiers Check

Shipping:

USPS First Class/Priority Mail

Shipping costs will be displayed on the Invoice you see before confirming your order.

All Item ship from Florida via USPS within 2 days after payment received and cleared.
to US address including delivery confirmation
for international buyers, an USPS label (customs) number will be provided.

Privacy Policy

Respecting our customer's privacy is very important to us at FLORIDACT We have instituted the following simple and clear policies intended to ensure that your personal information is handled in a safe and responsible manner. We will not sell, rent, or share any of your personal or credit card information that you enter on our web site with any third parties outside of FLORIDACT for any reason. We use Control Scan digital certificates to encrypt your personal information and credit card data so that it cannot be read or captured while in transit across the Internet

Return Policy

At Floridact we will do everything in our power to ensure you are 100% satisfied. To avoid potential misunderstandings, it is important to read this policy prior to making your purchase.

GENERAL RETURN POLICY

Floridact offers a 14-day Satisfaction Guarantee on every item purchased. After 14 days of the order date, all sales are final.

For a refund, merchandise must be returned in its original box with original packing materials, The merchandise must be returned to us within 14 days of the order date via the same freight method received. All merchandise returned to Floridact will have a 20% restocking fee added, unless the merchandise is defective.

All items must be insured and shipped pre-paid. We will not accept any COD shipments. Shipping, duty, brokerage and insurance charges are non-refundable. The return shipping costs are the customer's responsibility. All returns are subject to inspection and we reserve the right to refuse any damaged merchandise.

We are not able to accept returns for cash or credit from anyone other than the original buyer. We will gladly exchange the item for an exact replacement, or issue a credit against the credit card used to purchase the item.

Refunds will not be made on merchandise fully or partially assembled.

DAMAGED MERCHANDISE

Not all our items are fully guaranteed. If any cartons/boxes are missing or damaged, please note this on the freight bill. If your item has been badly damaged when it arrives, please refuse the delivery. Should you refuse delivery, you must contact us immediately. Once the items are returned, we will ship the replacement item(s). You are not responsible for shipping charges on the second delivery.

If any damage is discovered after the driver has left, please keep all the packing and call the freight carrier to inspect the damage and file a claim. We are responsible for any product that has a defect in workmanship or materials but we are not responsible for damage caused by the freight carrier. Any damage should be reported within 3-5 days. Defective merchandise will be replaced with a new, identical, item, upon return of the defective merchandise. All damage claims past 5 days will be refused.